We partner with trusted courier companies such as Blue Dart, Delhivery, Ekart, DTDC, and others. Estimated delivery time: Metro Cities: 2–5 working days Tier 2/Tier 3 Cities: 3–7 working days Remote/Out-of-service areas: 5–10 working days Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen issues.
All orders are processed within 24–48 hours (except Sundays and public holidays). During high-demand periods (sales, festivals), processing time may take longer. You will receive an email/SMS notification once your order is confirmed.
Getting paid for items you’ve sold on sellzys is simple. Your buyers can choose from a range of payment methods, sellzys manages the end-to-end payments process, and you receive your funds directly in your checking account.
Sellers are obligated to complete the sale when a buyer makes a purchase. However, we understand that there may be circumstances in which orders need to be canceled.They can cancel from it from their account.
Report that your item hasn’t arrived The seller is the best person to help if the delivery date has passed and your item hasn’t arrived. You can ask for an order update, a replacement, or a refund back to your original payment method. Most sellers respond within 3 business days. To be eligible for buyer…
By placing an order, you agree to: Provide accurate billing/shipping details Pay the full amount via approved payment methods (Razorpay, PayPal, COD, etc.) We reserve the right to: Cancel orders due to product unavailability Reject suspicious or fraudulent orders Request additional verification for high-value purchases
When creating an account: You must provide accurate details You are responsible for maintaining the confidentiality of your login credentials Any activity on your account will be treated as performed by you We reserve the right to suspend or terminate accounts without prior notice if misuse is detected.
Refund for Cancelled Orders a) Prepaid Orders If the order was prepaid (online payment): Refund will be issued to the original payment method. It may take 5–7 business days for the refund to reflect, depending on your bank/payment provider. b) Cash on Delivery (COD) No refund is required for COD orders since no payment was made at the…
Always film a video while unboxing your package. This is your best evidence if the item is damaged or missing.
What items are NOT allowed on Sellzys? Safety is our priority. We strictly prohibit: Items over 30kg. Sex-related products or adult material. Illegal items: Narcotics, E-cigarettes, Vapes, and any items banned by the government. Attempting to sell these will lead to a permanent account ban.
Step 1: Listing & Order: The seller uploads products; once purchased, they have 3 days to ship and provide tracking or the order is cancelled.
Step 2: Payment Hold: Sellzys holds the buyer's payment in a secure escrow account while the package is in transit.
Step 3: Buyer Inspection: After delivery, the buyer has a 3-day window to inspect the item and either confirm it or request a return.
Step 4: Final Payout: If satisfied, funds are released to the seller; if returned and verified, the buyer receives a full refund.
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